One platform for your Regional Center Housing Access Services — and your whole DDS operation.
Stop stitching together an intake packet, a scheduling calendar, service notes, an hours log, a signature app, and your eBilling portal. Run Housing Access Services (Service Code 089) end to end — intake and onboard consumers with your own forms, document individual housing transition work to Title 17 standards, track authorized hours against the Purchase-of-Service authorization in real time, capture signatures at the point of service, and submit clean eBilling to your Regional Center. No re-keying. Built for the housing-focused DDS vendors who'd rather serve consumers than wrestle paperwork.
Consumer worked on identifying housing options and completing the application process.
Reviewed lease terms and discussed tenant rights and responsibilities.
Practiced budgeting skills relevant to maintaining stable housing.
Built with and for California Regional Center vendors.
Regional Center service software,built for how DDS actually works.
California's 21 Regional Centers purchase services for people with intellectual and developmental disabilities under the Lanterman Act and Title 17. Vendors must be vendorized, deliver against a Purchase-of-Service (POS) authorization, document to Title 17 standards, and bill through each Regional Center's eBilling system. CareAutomate runs that operational reality end to end — intake, service documentation, authorized-hours tracking, signatures, and eBilling output — with Housing Access Services (Service Code 089) as its flagship and a range of DDS services alongside it.
Housing Access Services,run end to end.
Housing Access Services (Service Code 089) helps consumers with intellectual and developmental disabilities find, secure, and sustain housing. DDS is actively funding its expansion across California Regional Centers.
The work is documentation-heavy and centered around the consumer's individual housing transition plan — exactly what CareAutomate was built for.
Intake, housing transition documentation, authorized-hours tracking, electronic signatures, and clean eBilling all live in a single consumer record.
Why Housing Access is such a strong fit
Housing Transition Documentation
Track consumer progress, coordination activities, and housing transition milestones.
Authorized-Hours Tracking
Monitor POS hours in real time and prevent over-authorized billing.
Clean eBilling
Documentation flows directly into a submission-ready billing record.
✓ Housing Access Services is our flagship workflow.
Service Coverage
Which Regional Center services we fit — straight answer.
Built for documentation, coordination, authorized-hours tracking, facility-based services, and Regional Center eBilling workflows.
Supported Services
| Service | What We Run | Status |
|---|---|---|
| Housing Access Services (089) | Individual housing transition, coordination, authorized hours tracking, and eBilling | Supported (Flagship) |
| Independent Living Services (ILS) | Skills-training documentation, authorized hours tracking, and POS billing | Supported |
| Behavior / Specialized Therapeutic Services | Session documentation, authorized hours tracking, and POS billing | Supported |
| Supported Employment | Job coaching documentation, authorized hours tracking, and POS billing | Supported |
| Residential / Facility-Based Services | Facility stays, service documentation, and operational tracking | Supported |
| Out-of-Home / Facility Respite | Facility-based respite workflows without EVV requirements | Supported |
| Case Management / Coordination | Documentation, coordination activities, and consumer tracking | Supported |
Not Currently Supported
| Service | Why It's Out |
|---|---|
| Supported Living Services (SLS, 896) | EVV-required; no certified EVV integration |
| In-Home Personal Assistance / Personal Support / Attendant Care | EVV-required; no certified EVV integration |
| Day Programs / Tailored Day Services (531 / 532 / 533) | Group attendance tracking not supported |
| Transportation | Transportation and logistics workflows not supported |
| In-Home Respite | EVV-required; no certified EVV integration |
We'll tell you straight.
Some Regional Center services run on workflows we haven't built — electronic visit verification (EVV), group attendance tracking, or transportation logistics. If that's your service, we'll tell you directly rather than sell you a poor fit.
Verify DDS service codes and Regional Center requirements before publishing. Service codes and billing practices may vary by Regional Center.
The Platform
Your signed service note does the work. Everything else follows.
No more reconciling an intake packet to a service note to an hours log to your eBilling portal. In CareAutomate the consumer's record runs the whole lifecycle — intake and onboarding, every service delivered, authorized hours, proof of service, and eBilling submission — all from one place.
Member Intake & Onboarding (Form Builder)
Build your own intake, consent, and assessment forms. Staff and consumers complete and e-sign them directly in the platform, and everything flows automatically into the consumer record.
Service Documentation to Title 17 Standards
Staff document services from their phone, tied to the right consumer, in a format built to support Title 17 requirements and your Program Design.
Real-Time Visit Capture
Staff clock services in real time from the field. Every visit is timestamped and location-stamped at the point of service and tied directly to the consumer record.
Authorized-Hours Tracking
Every service draws down the consumer's Purchase-of-Service authorization in real time. Remaining hours are always visible and over-authorizations are flagged before they happen.
Scheduling Tied to the Authorization
Schedule consumer visits and staff caseloads in a calendar that knows each consumer's remaining authorized hours. Never book time that can't be billed.
Electronic Signatures with Timestamps
Captured at the point of service, time-stamped, locked to the record, and ready for audits, QA reviews, and payer validation.
Clean eBilling Output
A signed, hours-checked note becomes a submission-ready eBilling record matching your Regional Center's system — no re-keying and no duplicate data entry.
Consumer & Staff Profiles
Authorizations, service history, and Title 17 documentation in one place per consumer. Credentials, productivity, and service history for every staff member.
The Insight
In the Regional Center world, your documentation is your funding.
A clean claim gets you paid once; a clean record keeps you funded and survives the audit. CareAutomate ties authorizations, IPP goal progress, signed notes, and billing together tightly enough that an audit request or a rate-reform change is a non-event — not an all-nighter.
Documentation your QA Liaison won't flag.
Services documented to Title 17 standards, signatures locked to each service, authorized hours tracked against the POS authorization, and a complete record per consumer — so Quality Assurance reviews and audits become a non-event.
Special Incident Report workflows help keep reportable events organized, documented, and submitted on time.
Title 17 Documentation
Service notes structured for Title 17 requirements and your Program Design.
Locked Signatures
Signatures captured and permanently attached to each service record.
Authorized Hours Tracking
POS authorizations tracked in real time with over-authorized hours flagged automatically.
SIR Workflows
Special Incident Reports organized, tracked, and submitted on time.
✓ Built for QA reviews, vendor audits, and Regional Center documentation requirements.
Switching Is Easy
New vendor, or switching systems? We move you over.
Most vendors are documenting within days. We migrate your consumers, authorizations, and staff (free), train your team, and stay on the line through your first eBilling cycle. New to Regional Center billing? That's who we built onboarding for.
Start the TransitionWe migrate your consumers, authorizations, and staff profiles — no data re-entry required.
Live onboarding session for your team. Most staff are documenting independently by Day 3.
We stay on through your first billing cycle to ensure clean submission to the RC or FMS.
Security & Trust
Built for HIPAA from the ground up.
HIPAA-Compliant
Infrastructure built and audited to HIPAA standards from day one.
Signed BAA
A Business Associate Agreement signed with every customer before data touches the system.
Role-Based Access
Staff see only what their role permits — nothing more, nothing less.
Always Exportable
Your data is yours. Export your full records any time, in standard formats.
Enterprise capability,
not enterprise pricing.
One flat monthly price. Unlimited staff users included. No per-seat fees. No surprise add-ons.
What counts as an active client?
An active client is a member with at least one billable visit or service during the month. Staff users are always unlimited.
Starter
Up to 15 active clients
Ideal for small Community Supports providers getting started with Medi-Cal billing.
Professional
Up to 40 active clients
Built for growing organizations managing multiple services and staff.
Enterprise
40+ active clients
For established providers needing advanced operational oversight.
Custom
Let's Talk
100+ active clients / multi-county
Custom implementation, onboarding, and support.
Nonprofit Discount
501(c)(3) organizations receive 10–20% off eligible plans.
Optional Add-On
Custom Form Builder
+$49/month
FAQ
Common questions
What's locked today
These capabilities are confirmed and fully supported today.
DDS Service Types
ILS, behavior & specialized therapeutic services, supported employment, residential services, facility respite, and case management.
Title 17 + SIR Workflows
Documentation, compliance workflows, and Special Incident Report support.
Authorized-Hours Tracking
POS authorization tracking with real-time balances and over-auth flagging.
eBilling Output
Submission-ready billing records generated directly from signed service documentation.
Get Started
See your own Regional Center workflow run end to end.
In 20 minutes we'll take one of your real services from intake → documented → signed → eBilling-ready. No card, no obligation.
Book Your 20-Minute Walkthrough
Pick a time that works — we'll walk through your specific RC workflow live.
Replace this block with your live booking calendar embed