Privacy Policy

CareAutomate (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and disclose personal information when you access our website and services related to Housing Stabilization.

By using our website and platform (the “Service”), you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

Name, email address, phone number, organization details
Account credentials (username, password)
Billing and payment details (if applicable)

b. Usage Data

IP address, browser type, device information, pages visited
Date and time of access, referring pages, and error logs

c. Data Uploaded by Users

Any information voluntarily entered into the platform, such as case management data, visit notes, service documentation, or client information (only if legally authorized and compliant with local data privacy regulations)

2. How We Use Your Information

To provide and maintain our Service
To manage user accounts and permissions
To communicate with you regarding updates, support, or notifications
To improve our platform performance, user experience, and functionality
To ensure data security and integrity
To comply with applicable legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your data only in the following situations:

With third-party service providers who help us operate the platform (e.g., hosting, payment processing), bound by confidentiality agreements
When required by law or to respond to legal requests, court orders, or law enforcement
To protect rights and safety of our users, our systems, or others
In connection with a merger, acquisition, or asset sale (you will be notified before any transfer)

4. Data Retention

We retain your information only as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Upon request, we will delete or anonymize personal data, unless retention is legally required.

5. Data Security

We implement industry-standard security measures, including:

SSL encryption
Role-based access control
Regular system monitoring
Secure data backups

However, no system can be completely secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking

Recognize returning users
Analyze traffic and usage trends
Enhance site performance

You can adjust your browser settings to decline cookies, but this may limit some functionality of the Service.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict data processing
Withdraw consent at any time (if applicable)
Lodge a complaint with a data protection authority

To exercise your rights, contact us at PR@careautomate.com.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can delete it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

CareAutomate

Email: PR@Careautomate.com