Privacy Policy
CareAutomate (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and disclose personal information when you access our website and services related to Housing Stabilization.
By using our website and platform (the “Service”), you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
- Name, email address, phone number, organization details
- Account credentials (username, password)
- Billing and payment details (if applicable)
b. Usage Data
- IP address, browser type, device information, pages visited
- Date and time of access, referring pages, and error logs
c. Data Uploaded by Users
Any information voluntarily entered into the platform, such as case management data, visit notes, service documentation, or client information (only if legally authorized and compliant with local data privacy regulations)
2. How We Use Your Information
- To provide and maintain our Service
- To manage user accounts and permissions
- To communicate with you regarding updates, support, or notifications
- To improve our platform performance, user experience, and functionality
- To ensure data security and integrity
- To comply with applicable legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share your data only in the following situations:
- With third-party service providers who help us operate the platform (e.g., hosting, payment processing), bound by confidentiality agreements
- When required by law or to respond to legal requests, court orders, or law enforcement
- To protect rights and safety of our users, our systems, or others
- In connection with a merger, acquisition, or asset sale (you will be notified before any transfer)
4. Data Retention
We retain your information only as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Upon request, we will delete or anonymize personal data, unless retention is legally required.
5. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Role-based access control
- Regular system monitoring
- Secure data backups
However, no system can be completely secure. We cannot guarantee absolute security of your information.
6. Cookies and Tracking
- Recognize returning users
- Analyze traffic and usage trends
- Enhance site performance
You can adjust your browser settings to decline cookies, but this may limit some functionality of the Service.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict data processing
- Withdraw consent at any time (if applicable)
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at PR@careautomate.com.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can delete it.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:
CareAutomate
Email: PR@Careautomate.com